Chargeback First Steps

If you have an ecommerce business, you’ve probably been hit with a few chargebacks. Fighting chargebacks is not easy business. Across the four major card networks, including Visa, MasterCard, Discover, and American Express, there are roughly 151 chargeback codes. It’s important for businesses to understand the code to be able to submit a compelling response with evidence.

The five most common types include fraudulent chargebacks, unrecognized chargebacks, subscription billing chargebacks, product not received chargebacks, and product unacceptable chargebacks. Understanding what each of these can mean for your business and how to respond to each can help with future business-critical issues.

For more read the full article here.